Terms & Conditions

IV Therapy Terms & Conditions

  1. Agreement to Terms

By accessing and using the services provided by Monsoon Wellness & Hydration (“we,” “us,” “our”), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or website.

  1. Online Booking and Consent to Communications

When booking an appointment online, you will be asked to check a box confirming the following statement: “I confirm that I want to receive content from this company using any contact information I provide.” By checking this box, you consent to receive relevant communications, including appointment reminders, service updates, and promotional offers, through the contact details you provide, such as phone, email, or text message.

  1. Service Disclaimer

Monsoon Wellness & Hydration offers IV therapy services to promote health and wellness. These services are not intended to diagnose, treat, cure, or prevent any disease. These treatments have not been evaluated by the Food and Drug Administration. All treatments should be pursued with the guidance of a qualified healthcare professional, and results may vary based on individual health conditions.

  1. Client Responsibilities

You are responsible for providing complete and accurate medical history information before receiving our services. Failing to disclose relevant medical information may impact your eligibility for certain treatments and could affect your health outcomes.

  1. Medical Consent

By participating in IV therapy services, you consent to treatment by our licensed healthcare providers. You acknowledge that you have been informed of the potential risks and benefits associated with these services. You have the right to ask questions and may discontinue services at any time.

  1. Privacy Policy & HIPAA Compliance

We are committed to protecting your privacy in compliance with the Health Insurance Portability and Accountability Act (HIPAA). All medical information collected and stored by Monsoon Wellness & Hydration will be handled in accordance with HIPAA guidelines. We implement security protocols to safeguard your protected health information (PHI) and ensure it is not disclosed without your authorization, except as required by law or to provide necessary medical treatment. For more details on our privacy practices, please refer to our Privacy Policy.

  1. Payment and Refund Policy

All payments for services are due at the time of service unless otherwise specified in a written agreement. Refunds are not issued for services rendered. Packages, memberships, or other prepaid services are non-refundable once initiated. Please contact us directly with any concerns regarding your service experience.

  1. Appointment Cancellation Policy

We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours' notice may incur a cancellation fee.

  1. Limitation of Liability

Monsoon Wellness & Hydration and its employees, agents, and contractors will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our services, including any injury or adverse reaction.

  1. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of these changes.

  1. Contact Us

If you have questions regarding these Terms and Conditions, please contact us at 520-704-6686 or [email protected].

Weight Loss Program Terms & Conditions

  1. Agreement to Terms

By enrolling in the Semaglutide and Tirzepatide Weight Loss Program (“the Program”) offered by Monsoon Wellness & Hydration (“we,” “us,” “our”), you agree to abide by these Terms and Conditions. If you do not agree, please refrain from enrolling or using this service.

  1. Program Overview

The Program uses medications such as Semaglutide and Tirzepatide, administered under the supervision of qualified healthcare providers, to assist with weight loss. This program is designed to support clients in achieving weight loss goals, but it is not intended to replace a balanced diet, exercise, or other lifestyle interventions essential to a healthy weight.

  1. Medical Eligibility and Responsibilities

You must complete a thorough medical screening and provide complete, accurate information regarding your health history, including any medical conditions or medications you are taking, to ensure safe and appropriate treatment. Eligibility for the Program will be determined by our healthcare providers based on individual health assessments.

  1. Informed Consent for Treatment

By enrolling in the Program, you consent to treatment with Semaglutide or Tirzepatide as part of your weight loss journey. You acknowledge that these medications may carry potential side effects, including but not limited to nausea, vomiting, constipation, low blood sugar, and other gastrointestinal or metabolic effects. Our healthcare providers will review potential risks and benefits with you before beginning treatment. You are encouraged to ask questions and can withdraw from the Program at any time.

  1. Client Responsibilities

Participants in the Program are responsible for adhering to prescribed dosages and following medical advice provided by our healthcare team. It is essential that clients commit to regular follow-up visits and maintain open communication with their provider about any side effects, health changes, or concerns during the Program.

  1. Program Cost and Payment Policy

The cost of the Program includes the prescribed medications, medical consultations, and follow-up appointments. All fees are due in accordance with the payment schedule set at the time of enrollment. Refunds are not issued for medications or services already provided.

  1. Cancellation and Rescheduling Policy

We require 24 hours’ notice for appointment cancellations or rescheduling. Cancellations with less than 24 hours’ notice may incur a fee. Consistent attendance at appointments is crucial for safe monitoring and effectiveness of the Program.

  1. Privacy Policy and HIPAA Compliance

We are committed to protecting your privacy and maintaining HIPAA compliance. Any personal and medical information collected during the Program will be safeguarded, stored securely, and used solely for purposes related to your treatment. We do not share or sell any client information to third parties.

  1. Limitation of Liability

Monsoon Wellness & Hydration and its providers are not responsible for any adverse reactions, complications, or other issues arising from participation in the Program. By enrolling, you agree to release us from liability for any direct, indirect, or consequential damages that may result from participation in the Program.

  1. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Updates will be posted on our website, and your continued participation in the Program constitutes acceptance of any modifications.

  1. Contact Us

If you have questions regarding these Terms and Conditions, please contact us at 520-704-6686 or [email protected].

Privacy Policy & HIPAA Compliance

Introduction

Monsoon Wellness & Hydration (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. This includes compliance with the Health Insurance Portability and Accountability Act (HIPAA) for the handling of Protected Health Information (PHI).

  1. Information We Collect

We collect various types of information from clients, including:

  • Personal Information: Name, address, phone number, email address, and date of birth.

  • Health Information: Medical history, current medications, allergies, treatment records, and other health-related information to provide safe and effective care.

  • Payment Information: Credit card details, billing address, and other payment-related information for service billing.

  • Usage Data: Information collected automatically when you visit our website, such as IP address, browser type, and access times.

  1. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

  • Providing IV therapy, weight loss, and wellness services

  • Managing appointments, treatment plans, and follow-up visits

  • Processing payments and billing

  • Communicating with you regarding your treatment, appointment reminders, and service updates

  • Improving our website, services, and client experience

  1. Disclosure of Your Information

We may share your information in the following circumstances:

  • With Your Consent: We will only share your information with third parties when we have your explicit consent to do so.

  • For Treatment Purposes: To coordinate care with other healthcare providers when necessary for your treatment.

  • With Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as payment processors or pharmacies, under strict confidentiality agreements.

  • As Required by Law: We may disclose your information in compliance with legal obligations or in response to valid requests by regulatory or law enforcement agencies.

  1. HIPAA Compliance

We may share your information in the following circumstances:

  • Safeguarding PHI: We implement physical, technical, and administrative safeguards to protect your PHI from unauthorized access, use, or disclosure.

  • Use of PHI: Your PHI will only be used or disclosed for treatment, payment, or healthcare operations purposes unless otherwise authorized by you or required by law.

  • Your Rights Under HIPAA: You have the right to:

  • Request access to and obtain a copy of your PHI.

  • Request amendments to your PHI if you believe it is incorrect or incomplete.

  • Request restrictions on how we use or disclose your PHI for treatment, payment, or healthcare operations.

  • Request an accounting of disclosures of your PHI made by us, excluding those for treatment, payment, or healthcare operations.

  • File a complaint if you believe your privacy rights have been violated.

  1. Data Security

We employ reasonable security measures, including encryption and access controls, to protect the personal and health information you share with us. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

  1. Retention of Information

We will retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, or as required by law.

  1. Changes to Our Privacy Policy

We may update our Privacy Policy periodically. Any changes will be posted on our website, and your continued use of our services or website will be deemed acceptance of those changes.

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your privacy rights, please contact us at 520-704-6686 or [email protected].

The services provided have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease. The material on this website is provided for informational purposes only and is not medical advice. Always consult your physician before beginning any therapy program. Any designations or references to therapies are for marketing purposes only.